FAQ
Where do you deliver?
Our current delivery reach covers Marin County, San Francisco, the East Bay (as far east as Walnut Creek) and the Peninsula (as far South as Los Altos Hills). However, we are growing quickly and are always open to adding new pickup locations in cities where we don't offer home delivery. Send us a note if you would like us to come to your city!
When will my box be delivered?
Our delivery days are Thursdays and Fridays, between 11am-5pm. Typically San Francisco and Peninsula delivery days are Thursdays, and Marin County and East Bay deliveries are on Fridays.
When do I need to order by?
Order by Tuesday end of day for delivery Thursday and Friday of the same week. Orders received on Wednesday will be fulfilled the following week.
How do I know when my box has been delivered?
Our drivers will send you a text once your box has been dropped at your door.
What's in my box? Can I customize it?
Our original size farm box contains 10-13 peak-season veggies and fruits. The original size is ideal for two people or more, or one person if you love your produce! The small box contains 5-7 peak season veggies and fruits and is good sampler size for one person. For those trying our boxes for the first time, we always recommend going with the original size box (make sure to use the code FIRSTBOX for 10% off!)
In order to offer the best value for our customers and support as many farms as possible, we do not offer completely customizable boxes. However, we do our best to accommodate certain requests and allergies. Simply make a comment in the 'notes' section upon checkout with your request and we will do our best to swap out items accordingly.
Is your produce organic?
Yes. All of the farms we work with follow organic or beyond organic farming practices.
Do you reuse the boxes?
Yes. We do our best to ensure the majority of our packaging is either recyclable, compostable, or reusable. Simply leave previous boxes on your doorstep and our drivers will retrieve them.
Is this a subscription?
Nope! We plan to launch an option for a subscription soon, but we were founded on an 'order as needed' basis to accommodate our customers ever-changing schedules. Plus we always have fun new add-ons every week!